Planika fireplace service

Our company specializes in Planika Bioethanol fireplace service. We provide: repairs, inspections, installations and commisioning conducted by experienced engineers. We also help with the warranty claims and after warranty maintenance.
Bioethanol Fireplace Service engineers are available 24/7.
We provide services globally.
If You need any help with Your device, please do not hesitate to contact us at:
+48 792 997 887
or
tomasz.sendecki@gmail.com

Planika fireplace most common issues:

  • Error 1 – activation of the spillage sensor. Usually, requires opening of the device and inspecting the safety of operation
  • Error 17 – time for the start-up sequence has been exceeded. It may be caused by a variety of factors, usually it’s related to hardware
  • Error 32 – incorrect operation of the main fuel pump. Fuel flow is very carefully verified through a series of sensors. If one of them gives a false read-out this exact error appears
  • Error 99 – lack of communication between the control panel and the motherboard

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